Terms of Service

These Terms of Service ("Terms") govern your use of the ST.PT Coaching website and any coaching services provided by ST.PT Coaching ("we", "us", or "our"), a sole trader business. By using our website, submitting an enquiry, creating an account, or purchasing coaching services, you agree to these Terms.

If you do not agree, please do not use our website or services. We may update these Terms from time to time; the "Last updated" date at the top of this page shows when they were last revised.

ST.PT Coaching provides coaching services, including:

• Online coaching: remote coaching with personalised programming, nutrition guidance, check-ins, and accountability
• One-to-one coaching: coached one-to-ones at Fitness Factory Leicester, Tara House, Hilltop Rd, Leicester LE5 1TT

The exact scope of your coaching package, session frequency, and deliverables will be agreed with you before or at the start of your programme. Services are tailored to your goals, schedule, and training environment.

Our services are available to adults aged 18 and over. By signing up, you confirm that you are at least 18 years old.

Coaching provided by ST.PT Coaching is for general fitness and performance purposes only. It is not medical advice, physiotherapy, or a substitute for professional medical care. You should consult a doctor or qualified health professional before starting any new exercise or nutrition programme, especially if you have a medical condition, injury, pregnancy, or other health concern.

You are responsible for informing us of any relevant health issues, injuries, or limitations so your programme can be adapted appropriately. You participate in training at your own risk.

Before coaching begins, we may offer a consultation to discuss your goals, training history, availability, and the most suitable coaching option. Onboarding may include completing a profile, sharing equipment access details, and agreeing your initial programme structure.

We reserve the right to decline or discontinue coaching if we reasonably believe the service is not suitable, safe, or a good fit for either party.

We do not lock you into long-term contracts. You may request changes to your coaching arrangement as follows:

• Pausing coaching: available with at least 2 weeks' written notice
• Cancelling coaching: available with at least 30 days' written notice

Notice should be sent to [email protected]. Coaching continues until the notice period ends, and any fees due within that period remain payable unless otherwise agreed.

For one-to-ones, please provide reasonable notice if you need to reschedule or cancel a booked session. Late cancellations or no-shows may result in the session being charged depending on the arrangement agreed with you.

We will make reasonable efforts to reschedule sessions affected by illness, emergencies, or other unavoidable circumstances on both sides.

As a client, you agree to:

• Provide accurate and up-to-date information about your health, goals, and training setup
• Follow your programme safely and communicate promptly if something does not feel right
• Complete check-ins and share progress information as agreed
• Treat coaching staff, other gym members, and gym facilities with respect
• Keep your account login details secure and notify us if you suspect unauthorised access

We may ask for progress photos, reviews, or testimonials to support your coaching and, with your permission, to showcase results on our website or marketing materials.

We will only use your name, photos, or testimonial publicly if you give explicit consent. You may withdraw consent for future marketing use at any time by contacting us, though content already published may take reasonable time to remove.

Training programmes, nutrition guides, templates, videos, and other coaching materials provided to you remain the intellectual property of ST.PT Coaching. They are licensed for your personal use only and must not be copied, shared, resold, or reproduced without our written permission.

To the fullest extent permitted by law, ST.PT Coaching shall not be liable for any indirect, incidental, or consequential loss arising from your use of our services or website.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

Physical exercise carries inherent risk. You are responsible for exercising within your limits and seeking medical advice where appropriate.

When using our website and client account, you agree not to:

• Misuse the site, attempt unauthorised access, or interfere with its security
• Upload harmful, offensive, or unlawful content
• Use another person's account without permission
• Copy or scrape site content except for your personal coaching use as intended

We may suspend or terminate access to the website or client account if these Terms are breached or if necessary to protect the service or other users.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your location provide otherwise.

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms. If you are an active client and a change materially affects your coaching arrangement, we will communicate this to you where appropriate.

For questions about these Terms or your coaching arrangement, contact ST.PT Coaching at [email protected].